Adherence Engineering to Reduce Central Line Associated Bloodstream Infections Frank A. Drews University of Utah IDEAS, VAMC Salt Lake City "Human error in medicine, and the adverse events which may follow, are problems of psychology and engineering not of medicine." John Senders, 1993 www.webbertraining.com September 29, 2016 Hosted by Dr. Hugo Sax University Hospital of Zurich, Switzerland Human Factors Human Hardware Software Environment That field involving research into human psychological, social, physical and biological characteristics, maintaining the information obtained from that research, and working to apply that information with respect to the design, operation or use of products or systems for optimizing human performance, health, safety and / or habitability. 2 •Accidents Human Factors 3 Human Error –Human Error •60‐90% of causes in major accidents / incidents in complex systems are due to human error 4 •Accidents Human Factors 5 Field of Human Factors –Role of human factors •Breakdown in interaction between humans and system –Usually the systems work well •Provides diagnosis and solution Luckily, Phil's computer was equipped with an airbag and he was able to walk away from this system crash. 6 Field of Human Factors –Goals of Human Factors •Reduce error •Increase productivity •Enhance safety •Enhance comfort 7 –Applying Human Factors •Steps in the cycle of human factors...
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